Question 1

2.0 - Introducing Basic New Fundraising Templates

Accepted Answer

We know that building a fundraising page from scratch can feel like a bit of a mission… so we’ve made it easier for you! 🚀

You asked for a simpler way to set up campaigns—we listened. Now, you can choose from three brand-new Basic Templates to launch your fundraiser in just a few clicks. No web builder needed. Just pick a template, add your story, and you’re good to go!

How to Get Started:

1️⃣ Sign in to your SimplyGiving account.
2️⃣ Click Create Campaign. 3️⃣ Choose from our 3 Basic Templates and customise your page in minutes.

Simply fill in a quick form, upload your content, and watch your fundraising page come to life. It’s that easy!

So what are you waiting for? Get your campaign up and running today! 🚀

Start Your Campaign

With you every step of the way,
SimplyGiving Team 💙

Question 2

How do I cancel my "recurring monthly donation"?

Accepted Answer

Cancelling your monthly donation may put additional pressure on your Beneficiary to seek for new donors. Are you sure you want to cancel?

If yes, please send a reach out to our Helpdesk chat (https://support-simplygiving.crisp.help/en/) or email support@simplygiving.com with the following information:

Name
Email Address
Name of Beneficiary
Amount
Reason for cancelling

We will be in touch thereafter.

Question 3

I live outside of the countries that you service, can I still fundraise for simplygiving.com?

Accepted Answer

Of course you can! You can fundraise for any charity that is listed on our websites, if you want to fundraise for a charity that isn't on our website, all you have to do nominate than and we'd try our best to make that happened for you.There are still hundreds of different nonprofits that is listed with us you can choose from. Good luck & Enjoy!

Here's a link to help you, how to nominate your charity.

Question 4

Can I fundraise for individuals?

Accepted Answer

Yes you can! We welcome you to use our platform to raise funds for your friends, family members or even yourself! Common causes for Personal Fundraising include medical fees, legal bills, supporting a club/church/mosque and contributions to education expenses.

You can start your personal fundraising by going to this link here https://www.simplygiving.com/Home/PersonalFundraising. Once we receive your fundraising registration, we will contact you to request for additional documents and start our verification process. Upon completion of the verification process, we will activate your fundraising account. You will be guided throughout the verification process by our helpful colleagues.

Question 5

Can the donation be remitted to a personal account instead of Charity bank account?

Accepted Answer

If you are fundraising for a personal cause, such as your medical expenses or education, we will activate your fundraising application after completing our verification checks. Funds raised can be remitted to your personal bank account. You can start these campaigns by visiting our Personal Fundraising page here https://www.simplygiving.com/Home/PersonalFundraising.

However if you are fundraising for a charity, the funds will be remitted to the charity's bank account. This is to ensure that the fundraising is secured and transparent. All charities listed on SimplyGiving has already completed our verification process.

Question 6

Is it safe and secure to donate with SimplyGiving?

Accepted Answer

Absolutely! We take security and your donations very seriously.

Here's why:

We only accept credit/debit cards with the 3-D Secure Authentication feature, i.e. Verified by Visa and MasterCard SecureCode;
Our payment processing partners are Level 1 PCI DSS-certified service providers. For more information about PCI, click here;
We perform a vigorous verification process before approving any non-profit or social enterprise onto our platform;
We also perform a vigorous verification process on personal fundraisers;
Our team monitors every single donation that flows through our platform;
Our website has SSL encryption;
We adhere to the Code of Practice for Online Charitable Fundraising Appeals set by the Singapore Charities Commission. You can review the rules that we follow here: https://www.charities.gov.sg/Pages/Fund-Raising/Use-of-OFR-and-CFR/Code-of-Practice-for-Online-Charitable-FR.aspx#

Featured & Frequently Read Articles

Browse All Categories