Articles on: General FAQS

I need help, how can I contact Support?

Our Support Team will be happy to assist you. Just head on over to our Help Desk https://support.simplygiving.com/en/ and initiate a chat. One of our Agents will be assigned to help you!
Live chat support is available Monday - Friday 9:00am - 6:00pm MYT time.

If you happen to reach out to us during a non-business hour, our team will be sure to reach out to the email on file first thing on the next business day.

If you'd like you can also drop us an email with your question or request to support@simplygiving.com

Updated on: 28/11/2024

Was this article helpful?

Share your feedback

Cancel

Thank you!