Articles on: General FAQS

I've forgotten my password, how do I reset?

Are you having trouble remembering your password or logging in? No problemo! Here's what to do.

Use the 'Forgot Password' feature on the login page.[Click here](https://signin.simplygiving.com/Account/ForgotPassword)

Here is the steps to help you to retrieve a new password;

1- Click on Log in (top right hand side of the SimplyGiving webpage). Click on the 'Forgot Password'

2 -  Fill in you email that you've registered with us and click submit.

3 - Another pop-up with an instruction for you to check your email whereby a retrieval link will be included. Please also check your spam folder, in case the email went in there.

4 - Enter your email address that you have registered with and with your new password. Don't forget to click 'SUBMIT'



5 - Once you have click Submit, your password is successfully reset and you can simply click on the link to log in. 

Updated on: 24/05/2024

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