• Can I fundraise for individuals?

  Yes you can! We welcome you to use our platform to raise funds for your friends, family members or even yourself! Common causes for Personal Fundraising include medical fees, legal bills, supporting a club/church/mosque and contributions to education expenses.  You can start your personal fundraising by going to this link here https://www.simplygiving.com/Home/PersonalFundraising. Once we receive your fundraising registration, we will conPopular

• Can the donation be remitted to a personal account instead of Charity bank account?

  If you are fundraising for a personal cause, such as your medical expenses or education, we will activate your fundraising application after completing our verification checks. Funds raised can be remitted to your personal bank account. You can start these campaigns by visiting our Personal Fundraising page here https://www.simplygiving.com/Home/PersonalFundraising. However if you are fundraising for a charity, the funds will be remitted to the charity's bank account. This is to ensure that thePopular

• I live outside of the countries that you service, can I still fundraise for simplygiving.com?

  Of course you can! You can fundraise for any charity that is listed on our websites, if you want to fundraise for a charity that isn't on our website, all you have to do nominate than and we'd try our best to make that happened for you.There are still hundreds of different nonprofits that is listed with us you can choose from. Good luck & Enjoy! Here's a link to help you, how to nominate your charSome readers

• Can people donate from abroad?

  Yes, donations can be made from anywhere in the world. The only requirement is a bank card or a PayPal account. We accept donations in 17 currencies: AUD, GBP, CAD, CNY, EUR, HKD, IDR, JPY, MYR, PHP, SGD, ZAR, KRW, TWD, THB, AED and USD.Some readers

• Do I need to contact my charity to tell them I am fundraising for them?

  No, you don't need to contact your chosen charity directly. When you create your fundraising page and select your benefitting nonprofit, we send a notification to the charity. In fact, we send notifications to our nonprofit partners every time a fundraising page is created or a donation is made. They are then able to track your fundraising and access the details of your donors (to thank and send receipts, if necessary) via their charity admin dashboard.Some readers

• Does SimplyGiving need to approve my page content before it goes "live"?

  If you are fundraising for a non-profit/social enterprise, your page will be immediately published but your chosen beneficiary will be notified via automated email so that they can review your page for suitability and content. Do make sure you keep your content appropriate!  For personal fundraising, your page will be immediately published. In general, we moderate the website for language and image use as per our Terms of Service.Some readers

• How do I reach my fundraising goal?

  It is important to set yourself a fundraising goal for two main reasons - firstly, to motivate yourself to raise funds, and secondly, to encourage your friends, family and colleagues to support you. When people can see their donation bringing you closer to your goal, they are more likely to show their support and tend to give higher amounts! It can feel like a huge challenge to reach your fundraising goal, but there are lots of things you can do to edge towards your target: Write a persSome readers

• How do I edit my Fundraising Page?

  Updating or editing your Fundraising page is super easy. You can make changes to your message, your target, timelines and photos. Follow these simple steps;  Login to Simplygiving.com with the username and password  Click on the 'Fundraising Pages' on Admin menu Click the 'Edit' on the page you wish to update Click 'Update' if you wish to save.  To add photos, click on "Gallery". (https://storage.crisp.chat/users/helpdesk/website/c909cacae9a0a000/a923876c-230e-4609-bSome readers

• I've been invited to join a team, how do I join a team?

  Did you received an invitation via email? Visit the team page link and click on the 'Join Team' button. By joining a Team, you will be asked to create an individual Fundraising page. The page you created will be linked to  the Team Page automatically.  Related question that you might have; Why do I need to create an individual page that linked to Team page? (/hc/en-us/articlFew readers

• How do I turn off notification when I received donations?

  Are you receiving a large number of donation and your are overwhelmed by the notification email you received? Don't Panic! With a new feature we implement, you can simply turn off the notification email your received when someone donated to your page. How? Follow these steps; Log in to your account Click on 'User Profile' from the left side of the admin menu Here's the ability you can control;   Notification Type : You can choose None or Email (sFew readers

• Why can't I see a confirmation email after completing my fundraising page setup?

  If you've successfully completed the fundraising page setup process, we've sent you an official welcome email, but your email provider can sometime flag this as junk or spam. So check your spam or junk folder - it's probably there. If you still can't see it, please contact us and we'll get straight onto it.Few readers

• How do I create a Team Page?

  Follow these steps: 1 - Choose the beneficiary/Charity, that your team want to support. 2 - Click on the 'Fundraiser for us' button 3 -  Filled up your details to create a new account - but if you already have an account,   click on 'Log in'.  4 - This will be theFew readers

• How do I connect to my donors?

  Easy! You can thank your donor by using the Facebook plugin from your SimplyGiving page.  How? If the donor is under your friend list in Facebook, it is very easy just by tagging them into the Facebook section under 'Comment via Facebook'. But if the donor is not under your friend list, unfortunately there is not other way to notify them directly from your page.  Where can I find the 'Comment via Facebook' section? Here is a screenshot.  (https://storage.crisp.chat/users/helpdesk/website/eFew readers

• How to nominate my charity?

  You can't find your preferred Charity on SimplyGiving? Not to worry you can nominate them by completing the 'nomination form' show at the top of the search results page. Where's the form? Here's the step... 1-  Click on 'Discover Button' from the Main Page 2- If you do not want to discover Charity or cause by location, category or even key word, Click on 'DiscFew readers

• What is the size and format to upload a video?

  The Maximum size is 10mb and the video format is mp4. And yes you can also linked to your existing video hosted from these providers (Youtube and Vimeo).   How to upload a video? Click hereFew readers

• Why isn't a donation showing on my fundraising page?

  If you know someone has made a donation to your page and it isn't showing, it's most likely that their donation hasn't been processed properly. Please ask them to check they have received a confirmation email from us or possibly an error notification from PayPal (don't forget to check in the Junk folder!). If they have a confirmation email, ask them to make sure they made the donation to your fundraising page (and not to someone else's page or directly to the charity by mistake). If they have aFew readers

• How do I create a Fundraiser Page for a Nonprofit (for Individuals)?

  Creating a Fundraiser page is easy.  You can either go straight to the Nonprofit's page that you are fundraising for and click "Start Fundraising"; or choose "Start Fundraising" from the Join Us dropdown box at the right hand corner of our website. Make sure you are linked to the correct Beneficiary, as all the donations that you raise will be remitted from SimplyGiving to the Nonprofit's bank account. Follow the steps and you are on your way to becoming SimplyGiving's Fundraising Champion.Few readers

• How do I raise money for more than one charity?

  In order to raise money for more than one charity, you will need to create a fundraising page for each nonprofit. You can edit and manage them all centrally from the 'My Account' area using your login details, and can easily switch between your pages. Unfortunately, we can't offer you one page that divides the money equally between the charities because we automatically and regularly transfer all donations to the charity the fundraising page has been set up to support. We transfer funds to youFew readers

• My email address is already registered

  Are you trying to create a fundraising page and the system is telling you your email address already exists? No problem - chances are you've already completed the first step and created an account, or you've used the platform before and forgotten your account details.  All you have to do is use the 'forgot password' feature to retrieve your account details.  Once this is done, you can continue to create your fundraising page byFew readers

• Who can I raise money for on SimplyGiving.com?

  You can raise money for individual causes or any of the nonprofits registered on SimplyGiving.com. If you are looking for a non-profit to fundraise for, use the 'Search' bar on our homepage to search by name, or click on 'Find a charity or cause' from the top of the homepage to drill down by country or category If the nonprofit you want to support isn't currently registered with SimplyGiving.com, please do contact them directly to let them know youFew readers

• Having trouble creating a fundraising page?

  If you are experiencing problems creating your fundraising page there may be a few simple issues that are easily solved: If you can't sign up because your email address already exists then your can retrieve your account details using the 'forgot password' feature.  Still having problems? Contact our Helpdesk and we'll help you out. Remember to include a link to the page or event you're trying to join.Few readers

• How can I use my social networks to promote my fundraising page?

  SimplyGiving.com is now integrated with Facebook, which means you can automatically share your fundraising journey with your friends on Facebook. There are also several ways to promote your SimplyGiving.com fundraising page:  Use the share buttons at the top of your page to post the link to your preferred network Use the email button at the top of the page to send your page link to your friends Use the Facebook comment box embedded on your page We will have socFew readers

• Why is my SimplyGiving account suspended?

  Your account may have been suspended if you have violated any terms outline in Clause 16 of our Terms of Service to do with Prohibited Use. Or it may be temporarily deactivated because you have not used it in a while. If so, please contact us on hello@simplygiving.com with your Name and Email address, and we will look into this for you.Few readers

• Can I just share the main Team Page to my family members or Friends?

  You definitely can! Have you notice the 'Team Member' section? Basically if you want your Team Member name to be appear under this section automatically, team members will need to create the individual page.    or As the account admin, you can simply add the Team names under to the page and it will be appear next to your page image/logo. Please take note the name will only bFew readers

• How do I delete fundraising pages I have made in error?

  At this stage you do not have the feature or ability to delete the error fundraising page you have created.  Don't worry you still able to delete the page - you will need to send the fundraising page URL to our Helpdesk and our team will help to delete it for you. Please take note, we will only be able to delete the Fundraising page if there is no amount raise.Few readers

• How do I disabled my Fundraising page?

  You have achieved your fundraising target and you do not want to received anymore donation? Great News! You can disabled your page from your Dashboard. Log in choose the page Click Edit Scroll bottom of the page Click Disabled button.  What will happened if you disabled the page? "Donate Now" button will be removed. The page will still be visible from Charity cause page It will still be visible to public, but no donation can be made. Please take note, once you have receiFew readers

• Dashboard for Fundraiser

  When you are logged into your SimplyGiving account, you will see a dashboard. It summarizes your activity on SimplyGiving and helps you keep track of your history of fundraising or donations on our platform. For example; Personal Fundraising tab will show you How many fundraising page you have created The amount donation you've raised Have a quick access to your page by clicking the image.  (https://storage.crisp.chat/users/helpdesk/website/c87c72e5abf52800/4d7a089e-72e6-4eFew readers

• Can I set up a fundraising page using my mobile phone?

  Yes, our website has been fully optimised for all devices so you can view and interact with our pages via your mobile or tablet. We are in the process of building an app which will enable our fundraisers to create, manage and edit their pages more easily via their phones too. We'll let you know when it's ready!Few readers

• What happens to my fundraising page after my event?

  All fundraising pages that have expired will still remain accessible on our site, but the 'Donate now' button will be disabled and donations are no longer being accepted on this page. These pages won't appear in any searches.Few readers

• How can I use my social network to promote my fundraising page?

  Your SimplyGiving.com page includes Facebook, Twitter and Google+ share buttons, which means you can easily share your fundraising journey with your friends. We also have Social Login capabilities that make it easy to access your SimplyGiving.com account via your preferred social network.   There are also several ways to promote your SimplyGiving.com fundraising page:  Use the share buttons to post the link to your preferred network Use the Facebook comment box embedded on your pageFew readers